Shipping & Delivery Policy

At Madni Kids Store, we are committed to handling and delivering your orders as smoothly and clearly as possible. This page explains how our shipping works, including preparation times, delivery choices, and important information about delivery estimates.

Where We Ship From

All orders are packed and sent from our warehouse based in the United Kingdom.
We currently deliver within the United Kingdom unless stated otherwise.

Order Processing & Handling Time

We process orders within 1 to 3 business days after payment is confirmed.

Business days mean Monday to Friday, excluding public holidays.

Orders placed on weekends or public holidays will begin processing on the next working day.

Processing covers order checking, packing, and getting everything ready for dispatch.

Delivery Options

Economy Shipping
Estimated delivery time: 5 to 8 business days
Cost: Free

Standard Shipping
Estimated delivery time: 3 to 4 business days
Cost: £15

Understanding Delivery Timeframes

Delivery estimates are counted from the day your order is dispatched, not from the day you place it.

All delivery times are estimates only.

Delays can sometimes happen due to bad weather, courier issues, busy periods, or other situations beyond our control.

While we do our best to meet the estimated delivery windows, we cannot guarantee exact delivery dates.

Shipping Confirmation

After your order leaves our warehouse, you may receive a confirmation email.

When available, tracking details will be provided to you by the courier.

Incorrect Address Details

Please make sure you give us accurate and complete shipping information at checkout.

If an order is delayed, sent back, or lost due to incorrect address details, we may not be able to offer a replacement or a refund.

Delivery Issues

If your parcel hasn’t arrived within the estimated time, seems delayed, or arrives damaged or with items missing, please get in touch as soon as possible so we can help.

Lost or Delayed Shipments

If a parcel is considerably late or believed to be lost, we will contact the courier to investigate. How quickly this is resolved depends on the carrier’s processes.

Public Holidays and Busy Periods

During public holidays, seasonal sales, or other high-demand times, processing and delivery may take a little longer than usual.

Changes to This Policy

We may update this Shipping and Delivery policy from time to time. Any changes will be posted on this page.

Contact Information

Madni Kids Store
260 Bowling Old Ln
Bradford BD5 7BB
United Kingdom

Phone: +44 29 6864 2953
Email: contact@MadniKids.com
Website: MadniKids.com